FAQ's

We at Santi Turismo accept the following payment methods: Pix, bank transfers, credit cards, and also bank payment slips.

Our guarantees are based on the terms of the contracts we provide to our clients. Everything is organized and documented for the greater security of our clients.

We are a company located in the city of Rio de Janeiro, Brazil. Registered with the Brazilian Ministry of Tourism.

This is a matter that involves details. But yes, within the terms of the contract signed and formalized by all parties, if a refund is necessary due to any unforeseen circumstance, our clients will receive a refund.

All our clients are informed before any trip about the legal and safety terms for everyone. This includes both children and risky situations. It is the full responsibility of the parents or guardians to ensure the appropriate behavior of their children or those under their care during the trips.

Everything will vary depending on the contracted services offered by us and our suppliers. However, given today’s technological world, we strive to provide the best in convenience and technology for our clients.

Santi Turismo is a direct reference to the name of the company’s founders, who have the surname Santiago.